Effective Date: August 31, 2026
Welcome to The Intimate Makeover website (the “Website”), operated by Dr. Helen Otteno (“The Intimate Makeover,” “we,” “us,” or “our”).
These Terms of Use (“Terms”) govern your access to and use of https://theintimatemakeover.com/ and any content, features, services, or functionality made available through the Website.
By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
- Website Use
The Website is provided for general informational and communication purposes and to provide information about The Intimate Makeover and the services it offers.
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You may not:
- Use the Website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to the Website or its systems.
- Interfere with or disrupt the operation or security of the Website.
- Introduce viruses, malware, or other harmful or disruptive material.
- Use automated systems, bots, scraping tools, or similar technologies to access or collect information from the Website without authorization.
- Misrepresent your identity or affiliation with another person or organization.
- Use information obtained from the Website in a manner that violates applicable law.
- Medical Information Disclaimer
The information provided on this Website is intended for general informational and educational purposes only.
Information on the Website should not be considered medical advice, diagnosis, or treatment, and it does not create a physician-patient relationship between you and Dr. Helen Otteno or The Intimate Makeover solely through your use of the Website.
Medical conditions and treatment options vary from person to person. You should consult a qualified healthcare professional regarding your individual medical needs, conditions, treatment options, risks, and benefits.
Do not rely on information provided on this Website as a substitute for professional medical advice.
- No Emergency Services
The Website is not intended to provide emergency medical services.
If you are experiencing a medical emergency, call 911 or seek immediate medical attention from an appropriate emergency medical facility.
Do not use Website forms, email, appointment requests, or other online communication methods to seek emergency medical assistance.
- No Physician-Patient Relationship Through Website Use
Your use of this Website, submission of a general inquiry, communication through a Website form, or receipt of information from the Website does not by itself establish a physician-patient relationship.
A physician-patient relationship is established only through the appropriate professional and clinical process of The Intimate Makeover and Dr. Helen Otteno.
- Appointments and Third-Party Scheduling
The Website may provide links or functionality that allow you to request or schedule appointments through third-party scheduling services.
Third-party scheduling services may have their own terms of use and privacy policies. Your use of those services is subject to the applicable terms and policies of the third-party provider.
An appointment request submitted through the Website or a third-party scheduling platform may not constitute confirmation of an appointment unless and until confirmation is provided by The Intimate Makeover or the applicable scheduling provider.
- User-Submitted Information
If you submit information through a Website form, email, appointment request, or other communication feature, you agree that the information you provide will be accurate and complete to the best of your knowledge.
You should not submit confidential or sensitive medical information through a general contact form unless the form specifically indicates that it is designed to securely collect such information.
Information submitted through the Website is handled in accordance with our Privacy Policy and, where applicable, our separate Notice of Privacy Practices.
- Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information.
You can review our Privacy Policy through the Privacy Policy link provided in the Website footer.
- Intellectual Property
Unless otherwise indicated, the Website and its content, including text, photographs, graphics, logos, designs, videos, illustrations, layout, and other materials, are owned by or licensed to The Intimate Makeover and are protected by applicable intellectual property laws.
You may access and view the Website for your personal, non-commercial use.
You may not reproduce, distribute, modify, publish, display, transmit, sell, license, or otherwise exploit Website content without prior written permission, except where permitted by applicable law.
- Trademarks
The Intimate Makeover name, logo, branding, and other identifying marks displayed on the Website may be trademarks or service marks owned by or associated with The Intimate Makeover.
You may not use these marks without prior written permission.
- Third-Party Links and Services
The Website may contain links to third-party websites, platforms, applications, or services.
These third-party websites and services are not controlled by The Intimate Makeover. We are not responsible for their content, availability, security, privacy practices, terms, or policies.
Your use of third-party websites and services is governed by the terms and policies established by those third parties.
We encourage you to review the applicable privacy policies and terms before using third-party websites or services.
- Website Availability
We make reasonable efforts to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.
We may modify, suspend, discontinue, or restrict access to all or part of the Website at any time without prior notice.
- Accuracy of Information
We make reasonable efforts to provide useful and accurate information on the Website. However, information may become outdated, incomplete, or inaccurate over time.
We do not guarantee that all information on the Website is complete, current, or error-free.
Information regarding services, procedures, pricing, availability, providers, or other offerings may change without notice.
- Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
To the extent permitted by law, The Intimate Makeover disclaims warranties of any kind, whether express or implied, including warranties concerning accuracy, availability, reliability, fitness for a particular purpose, non-infringement, or uninterrupted operation of the Website.
Nothing in these Terms is intended to exclude or limit any warranty or right that cannot legally be excluded or limited.
- Limitation of Liability
To the maximum extent permitted by applicable law, The Intimate Makeover, Dr. Helen Otteno, and their respective officers, employees, agents, contractors, and service providers will not be liable for damages arising from or related to your use of, or inability to use, the Website or reliance on information provided through the Website.
This includes, to the extent permitted by law, direct, indirect, incidental, consequential, special, or other damages.
Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded under applicable law.
- Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless The Intimate Makeover, Dr. Helen Otteno, and their respective officers, employees, agents, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from:
- Your misuse of the Website;
- Your violation of these Terms;
- Your violation of applicable law; or
- Your infringement of another person’s rights.
- Changes to These Terms
We may update or modify these Terms from time to time.
When changes are made, we will update the “Effective Date” at the top of this page. Your continued use of the Website after updated Terms are posted constitutes your acceptance of the revised Terms to the extent permitted by applicable law.
We encourage you to review these Terms periodically.
- Governing Law
These Terms are governed by the laws applicable in the State of California, without regard to conflict-of-law principles, except to the extent that applicable law requires otherwise.
Any dispute concerning these Terms or the Website will be handled in accordance with applicable California law and any applicable federal law.
- Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
- Entire Agreement
These Terms, together with the Privacy Policy and any other policies or notices expressly incorporated into these Terms, constitute the terms governing your use of the Website, except where additional terms are provided for specific services.
- Contact Us
If you have questions about these Terms of Use, please contact:
The Intimate Makeover
107 Scripps Drive, Suite 200
Sacramento, CA 95825
Phone: 916-418-4034
Email: Info@TheIntimateMakeover.com
Website: https://theintimatemakeover.com/